Acurio Products & Services
We want our products and service to exceed your expectations. We have thousands of satisfied customers and we want you to be one of them. To help ensure this, please read the following information.
Here is how to get a free room quote for any of our wainscoting designs. Send us a simple drawing of your room with wall dimensions (Please include the position of the doors), the height you want your panels to be and your zip code. We will quote a total price that includes everything.
We get asked a lot about how to make a diagram of the room. Most home owners don’t have drafting software. We understand this and therefore recommend that you simply sketch out your room on a sheet of paper then scan it into your computer and email it to us at firstname.lastname@example.org
Create an artistic masterpiece with our
NEW product line! Package includes:
4 – 1/4″ x 15.5″ x 15.5″
12 – 1″ Rings
Various design options available
For more information call us at
You can order our top selling designs in standard sizes and thicknesses on our secure website AcurioStore.com or place your order by phone (706-678-2387) or email (email@example.com). When ordering please provide the following information:
Name, shipping address, email address, contact number, quantity, color, size of panel, design, and VISA/MC or AMEX information.
Orders are entered on our system and checked as soon as they are received. Within 24 hours, we will send you confirmation by email of your order including estimated delivery date. When you receive this order confirmation, please check it immediately – make sure the diagrams and sizes are what you expected and also note the delivery information. Orders are usually processed within 14 days except during April, May, June, and July which are our peak months. If you don’t receive an order confirmation from us within 5 days, please contact us concerning your order. If you find it necessary to cancel your order, please do so prior to production. All panels are made to order; therefore, they are non-refundable.
We do not hold stock as all vinyl lattice panels are made to order. Therefore, please allow a minimum of 21 days during off peak months for your order to arrive. Peak season orders usually deliver within 3 to 4 weeks. We will always do our very best to get deliveries to you without inconvenience. Our performance record is very good but due to the nature of the service we offer and delivery companies, we cannot 100% guarantee our delivery aim. Please do not arrange to have builders waiting for your panels to arrive as we will not accept liability for consequential losses.
Errors & Damage
When you receive your order confirmation via email, please review it carefully to insure accuracy. Unless you notify us of errors, we deem the confirmed order to be your order and it is correct. If we then make a mistake, we will correct the mistake free of charge. However, if you find you have made a mistake we will advise you on how to solve it and will also make a replacement as fast as possible but we may, at our discretion, ask you to pay a cost depending on what is involved.
Our quality control system strives to ensure that every item that we make is in perfect condition when it is sent out. When damage occurs it is during delivery. If you receive a badly damaged package, please open it while the delivery company’s driver is still present if possible. If the contents of the package are also damaged, refuse the package. Please notify us immediately so we can give you real time instructions. We will handle all disputes with the transport company.